Author
Anish Bilas Panta
Founder of Chablyy
Articles by Anish Bilas Panta
Shopify
How to add an instant answer to the Knowledge Base
Add an instant answer to your Chablyy Knowledge Base from a file, a URL or your own question, then test it and fix gaps before shoppers ask.
Anish Bilas Panta · Nov 10, 2026 · 6 min read
Shopify
What can a Shopify FAQ chatbot answer about products and store policies?
See what a Shopify FAQ chatbot answers about product details, variants, stock, shipping and returns, and what it cannot change in orders.
Anish Bilas Panta · Nov 10, 2026 · 6 min readSetup guides
The 8 essentials your AI assistant needs before you turn it on
An AI storefront assistant is only as good as the information behind it. Here are the eight things to cover first, and what good looks like for each.
Anish Bilas Panta · Oct 21, 2026 · 3 min readSetup guides
How to turn on a theme app embed in Shopify (no code)
App embeds add features to your store without editing theme code. Here's how to switch one on, check that it worked, and switch it off again.
Anish Bilas Panta · Oct 19, 2026 · 2 min readCustomer support
“Where’s my order?” Answering it without opening a ticket
Order-status questions are some of the most repetitive in ecommerce. Here's how to let logged-in shoppers get an answer in chat, and what to check first.
Anish Bilas Panta · Oct 17, 2026 · 2 min readCatalog
Writing product descriptions an AI assistant can use
Chablyy checks your catalog for descriptions, materials and care, and images. Here's what each check looks for and how to fix the gaps quickly.
Anish Bilas Panta · Oct 15, 2026 · 2 min read
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