Storefront chat
Product answers, right where shoppers are browsing.
A chat on your store that answers from your catalog and policies, shows products with variants, price and stock, and lets shoppers add to cart or buy in a tap.
Find
Find, compare and check availability.
Shoppers ask in their own words. Chablyy searches your synced catalog, compares products side by side, and checks whether a specific variant is available.
- Search products and read full product details
- Compare two to four products
- Check the availability of a specific variant
- Follows the language your shopper writes in
Buy
Product cards that help shoppers decide.
Recommendations come as cards, not walls of text: an image, the price (with the compare-at price), a variant picker, a stock label, and the buttons shoppers actually need.
- Add to cart adds the item to the shopper’s Shopify cart
- Buy now starts a single-item Shopify checkout
- View product opens the product page
- Sold-out variants are clearly marked
Policies
Shipping and returns, from your own policies.
Ask about shipping and Chablyy answers from your shipping policy and the places you ship to. It doesn’t quote live carrier rates, and it knows your store’s currency and locale.
- Answers come from your policies, with the source shown
- No live carrier rates
- Aware of your store’s currency and locale
Mobile
Made for phones, too.
On a phone the chat opens as a bottom sheet, and it stays open as shoppers move between pages.
- A bottom sheet on small screens
- Stays open while shoppers browse
- Hide it on mobile, or on specific pages, if you prefer
Questions about this feature
Does it work with my theme?
Chablyy is a theme app embed, so it needs a theme that supports app embeds (Online Store 2.0). You switch it on in the theme editor, and it never edits your theme’s code.
How do Add to cart and Buy now work?
Add to cart adds the item to the shopper’s Shopify cart so they can keep shopping. Buy now creates a Shopify checkout for that single item.
What happens when a product is out of stock?
Sold-out variants are marked as sold out in the chat, and the Add to cart button is disabled.
Can I choose where the chat appears?
Yes. You can hide it on mobile or on specific URL paths, choose its position and launcher style, and decide whether shoppers must be logged in to chat.
Ready to meet your storefront assistant?
Add Chablyy from the Shopify App Store. Setup takes a few minutes.