Everything the Chablyy app does.

Storefront chat

A chat on your store that answers from your catalog and policies, shows products with variants, price and stock, and lets shoppers add to cart or buy in a tap.

• Search products and read full product details
• Compare two to four products
• Check the availability of a specific variant

Knowledge base

Chablyy starts with what Shopify already knows about your store, then shows you exactly where shoppers might get a weak answer.

• Kept current through Shopify webhooks
• Only active products published to a sales channel are used
• A “Skipped” count shows what was left out, and why

Inbox & handoff

See what shoppers are asking, jump into any chat, and give your team the context to reply well.

• Notify up to 10 email addresses
• Write your own message for shoppers
• Take over, assign a teammate, or hand the chat back to the AI

Order status

Logged-in shoppers get their order status and tracking without opening a ticket. It’s read-only, it’s optional, and it’s off until you turn it on.

• A short-lived signed claim from your store confirms who’s asking
• Guests are asked to log in
• Shoppers can only see their own orders

Customization

Brand the chat to match your store, set how the assistant sounds, and choose when it opens.

• Fonts: Manrope, Inter, System UI, Georgia or Noto Sans
• Bottom right or bottom left; an icon or a pill with your title
• Hide it on mobile or on specific pages, or require a login to chat

Insights

A simple dashboard for what matters: how many chats there were, how many the AI resolved, how many needed a person, and what’s left to fix.