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How to add an instant answer to the Knowledge Base
Add an instant answer to your Chablyy Knowledge Base from a file, a URL or your own question, then test it and fix gaps before shoppers ask.
Anish Bilas Panta · Nov 10, 2026 · 6 min read
Shopify
What can a Shopify FAQ chatbot answer about products and store policies?
See what a Shopify FAQ chatbot answers about product details, variants, stock, shipping and returns, and what it cannot change in orders.
Anish Bilas Panta · Nov 10, 2026 · 6 min read
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