Chablyy helps you automatically capture leads from every connected channel — Instagram, Facebook, WhatsApp, and Website chat. With customizable lead types and intelligent detection, every conversation can turn into a valuable contact or opportunity.
🚀 Quick Steps
- Create a Lead Type in Lead Config.
- Select the Lead Type you want to capture in communication flows (e.g. WhatsApp, Facebook comment, or website chat).
- The AI will automatically detect and convert conversations into leads.
- View and manage all captured leads in the Leads tab.
🧭 Step-by-Step Guide
- From the sidebar, go to Leads Config.
- Click Create Lead Type.
- Enter a Lead Type Name — for example, “Booking” or “Product Inquiry”.
- Add Trigger Words that help the AI detect intent (e.g., “book”, “buy”, “interested”).
- Add Information Slots to define what data should be collected (like Name, Email, Phone).
- Set a Confidence Threshold (recommended: 75%) to ensure accuracy.
- Click Create to save your Lead Type.
📋 Lead Type Fields Explained
| Field | Description | Example |
|---|---|---|
| Lead Type Name | Name for your lead configuration | “Newsletter Signup” |
| Trigger Words | Helps AI recognize when a user is showing intent | “subscribe”, “join”, “register” |
| Information Slots | Data to capture from users | Name, Email, Phone |
| Confidence Threshold | Minimum confidence score required to capture lead | 75% |
🔗 Connecting Lead Types with Bots
When setting up your AI bots in the AI Bots section:
- Select the Lead Type you created earlier.
- The AI will automatically detect and capture lead data like name, email, or phone from user messages.
- Go to the Leads tab anytime to view and manage your captured leads.
💡 Pro Tips
- Choose your trigger words carefully — they determine how well your AI detects leads.
- Review your Leads tab daily to follow up promptly.
- Tag leads by source channel to improve organization and analytics.
✨ With Chablyy, every chat becomes an opportunity — automate your lead capture process and never miss a potential customer again.