Top 10 FAQs Every Skin Clinic Should Automate on Instagram and WhatsApp

Boost bookings, reduce repetitive DMs, and deliver instant answers 24/7 with these must-have chatbot questions for your clinic.

Running a skin clinic means answering dozens of the same questions every day — “What’s the price for acne treatment?”, “Is this painful?”, “Can I come this weekend?” If you’re managing Instagram DMs, WhatsApp messages, Facebook chats, and emails manually, your team is spending hours replying to repetitive inquiries.

That’s why more clinics are now turning to AI chatbots like Chablyy to automate their most common questions — and never miss a lead again.

Why Automate Your Skin Clinic FAQs?

• Save time for your front desk or marketing team
• Reply instantly to patient questions, even after hours
• Boost patient trust by delivering clear answers fast
• Book more appointments by removing delays in response

Here are the top 10 FAQs you should automate today using Chablyy on Instagram and WhatsApp 👇

1. “What treatments do you offer?”

Every new client wants to know what services you provide. Your chatbot should reply with a short list or even a carousel: acne treatments, facials, laser, Botox, PRP, etc.

Tip: Link each service to a detailed landing page or a follow-up chatbot flow.

2. “How much does it cost?”

Pricing is the most common and time-consuming question. Instead of replying manually every time, let the bot share price ranges or package options. You can also set it to collect lead info first (name + concern) before showing prices.

3. “Is it painful?”

From laser to peels to microneedling — patients want reassurance. This is a great chance to humanize your chatbot. Automate an empathetic reply like:

“It’s usually well-tolerated, and we use numbing cream to keep you comfortable 😊”

4. “Do you have appointments this week?”

Instead of checking manually, your chatbot can offer your business hours and let users request a slot. If you're integrated with a booking system, Chablyy can even book it directly.

5. “How long does the treatment take?”

Automate a short reply for each service. For example:

• Hydrafacial – 45 minutes
• Chemical peel – 30 minutes
• Laser hair removal – 20–60 minutes depending on area

6. “What should I do before/after treatment?”

Pre- and post-care are essential to avoid confusion and complaints. Automate this in your chatbot so patients always get the right advice without waiting.

Bonus: Add downloadable PDFs or link to your aftercare page.

7. “Do you treat my skin type or concern?”

Skin of color, acne, pigmentation, anti-aging — your bot should be trained to recognize common concerns and recommend suitable treatments.

Example: “Yes, we treat acne-prone skin with blue light therapy and salicylic acid peels.”

8. “Are your treatments safe?”

Patients often fear side effects. This FAQ is a great trust-builder. Automate responses that emphasize certifications, technology used, and years of experience.

9. “Can I see before-and-after photos?”

People love results. Add a carousel of client photos or link to your Instagram highlights. The Chablyy bot can send these instantly via DM or WhatsApp.

10. “Where is your clinic located?”

This one’s obvious — but critical. Automate your clinic’s full address, Google Maps link, parking info, and directions. Bonus points for sending this instantly after booking confirmation.

Train Your Bot in Minutes with Chablyy

Chablyy makes it easy to automate all of the above — even if you have zero tech skills. Just upload your website, FAQs, or service list, and the AI chatbot will train itself.

• ✅ Reply 24/7 on Instagram, WhatsApp, Facebook, and your website
• ✅ Human fallback if the bot doesn’t know an answer
• ✅ Clinic-specific chatbot templates (plug & play)

In under 10 minutes, your skin clinic can be fully automated — and your team can finally breathe.

Conclusion: Never Miss a Patient Again

If you’re getting even 10–15 inquiries a day, your clinic is losing valuable time and bookings by not automating. Set up your clinic FAQ bot once, and let it work for you 24/7 — with a smile.

Want to see it in action?
Try Chablyy free today and turn your Instagram and WhatsApp into booking machines.

👉 Start free with Chablyy – No credit card needed.