Internal Collaboration Tools

Collaborate effectively with your teammates using Chablyy’s internal collaboration tools. With notes, mentions, and shared chat assignments, your team can stay aligned and communicate efficiently — all inside one workspace.

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🚀 Quick Steps

• Open Live Inbox.
• Leave internal notes to share context.
• @Mention teammates to notify them.
• Assign chats for accountability and clarity.

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🧭 Step-by-Step Guide

1. Open the Live Inbox in your Chablyy dashboard.
2. Select a conversation to open the full chat view.
3. Click on the Notes section to add private, team-only comments.
4. Use @mentions to tag teammates — they’ll receive a notification immediately.
5. Assign the chat to a teammate to clarify responsibility for follow-ups or resolutions.

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💡 Pro Tips

• Keep all team communication centralized within Chablyy — no need for external chat apps.
• Use @mentions instead of sending messages outside the system.
• Assign chats early to avoid confusion about ownership or response time.

✨ Internal collaboration keeps your team aligned, reduces delays, and ensures customers always get timely, accurate responses.