Chablyy allows you to connect your Facebook Page to automate Messenger conversations, reply to comments, and convert post interactions into qualified leads — all without writing a single line of code.
Before You Begin
- You must have a Facebook Page for your business.
- Your personal Facebook account must have Admin or Editor access to that Page.
- Ensure your Page is linked to your Meta Business Account.
- Make sure you’re logged into the correct Meta account before starting the connection.
Step-by-Step Integration
- From your Chablyy Dashboard, navigate to AI Bots.
- Click Create Bot or select an existing one.
- Choose Facebook as your platform.
- Click Connect to Facebook — a Meta login window will appear.
- Log in using your Facebook credentials.
- Select the Facebook Page you want to connect.
- Grant all requested permissions (especially for messaging and comments).
- Click Continue and wait for confirmation.
- Once authorized, your Facebook connection will appear under the AI Bots section.
Your bot is now ready to automate Messenger replies and comment responses.
Configure Facebook Automation
After successfully connecting your Page, review and configure your automation preferences:
- Messenger Flow: Automate replies to private messages from followers.
- Comment Flow: Send a personalized DM when someone comments on your post and reply to their comment publicly (optional).
- Post Targeting: Choose whether automation applies to all posts or specific ones.
- Fallback Response: Define how the bot should respond when it can’t understand a query.
- Lead Type: Choose which lead category to capture through Facebook messages.
Additional Configuration Options:
- Select your bot’s personality and tone.
- Assign a human agent for fallback messages (optional).
- Activate or deactivate Messenger or Comment flows anytime.
- Pause or delete your Facebook bot directly from your Dashboard.
Tracking & Performance
Monitor your Facebook automation performance inside Dashboard → Analytics:
- View total messages handled by the bot.
- Analyze conversion and lead generation rates.
- Track which posts generate the most engagement and leads.
Troubleshooting
- ✅ Bot not replying? Check that the Page is properly connected and permissions were granted.
- 🔄 Messages not sending? Reconnect your Meta integration under AI Bots → Manage Integrations.
- 🔐 Access Denied? Make sure your Facebook role is Admin or Editor.
- ⚙️ Comment replies not working? Verify that “Manage Comments” permission is enabled for Chablyy in Meta settings.
- ⚠️ Permissions missing? Remove Chablyy from Meta Business settings, then reconnect to refresh access.
💡 Pro Tips
- Use Comment-to-DM to turn post engagement into private conversations that convert.
- Set up keyword-based triggers like “interested” or “price” to start specific message flows.
- Combine Messenger automation with Facebook Ads to capture leads directly in chat.
- Monitor live conversations and takeover manually when needed from your Live Inbox.
- Regularly retrain your AI to keep responses updated and contextually relevant.
Once connected, your Facebook bot will instantly start engaging customers through Messenger and comments — turning every interaction into an opportunity.