Collaborate effectively with your teammates using Chablyy’s internal collaboration tools. With notes, mentions, and shared chat assignments, your team can stay aligned and communicate efficiently — all inside one workspace.
🚀 Quick Steps
- Open Live Inbox.
- Leave internal notes to share context.
- @Mention teammates to notify them.
- Assign chats for accountability and clarity.
🧭 Step-by-Step Guide
- Open the Live Inbox in your Chablyy dashboard.
- Select a conversation to open the full chat view.
- Click on the Notes section to add private, team-only comments.
- Use @mentions to tag teammates — they’ll receive a notification immediately.
- Assign the chat to a teammate to clarify responsibility for follow-ups or resolutions.
💡 Pro Tips
- Keep all team communication centralized within Chablyy — no need for external chat apps.
- Use @mentions instead of sending messages outside the system.
- Assign chats early to avoid confusion about ownership or response time.
✨ Internal collaboration keeps your team aligned, reduces delays, and ensures customers always get timely, accurate responses.